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01235cam a2200265Ia 4500 001 93AD39F02B0C11DE82774608A8D7520A 005 200904162359.0 008 051206s2006 nyua 001 0 eng d 020 $a 9780071460361 020 $a 0071460365 035 $a (OCoLC)62472014 040 $a VRA $c VRA $d SILO $d VP@ $d BAKER $d OCLCQ $d NBU $d NIU $d SILO 100 1 $a Cohen, Marshal. 245 1 $a Why customers do what they do : $b who they are, why they buy, and how you can anticipate their every move / $c Marshal Cohen. 260 $a New York : $b McGraw-Hill, $c c2006. 300 $a 184 p. : $b ill. ; $c 24 cm. 500 $a Includes index. 505 0 $a Connecting with a moving target -- Do you BOGO? -- We finally got a piece of the pie -- Formulating your value equation -- The thinning middle -- The supersizing of America -- Did you just call me ma'am? -- The five E's of marketing -- Marketing strategies for the future -- An action plan for fulfilling customer aspirations. 650 0 $a Consumer behavior. 939 $a 5643904 941 $a 2 952 $l USUX851 $d 20160823070733.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=93AD39F02B0C11DE82774608A8D7520A 994 $a 02 $b NIU 952 $l UNUX074 $d 20090701080000.0Initiate Another SILO Locator Search