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01970aam a2200337Ia 4500 001 4B2E572CAF9911EAB597040797128E48 003 SILO 005 20200616010411 007 ta 008 200116s2019 cau r 000 0 eng d 020 $a 1949595226 020 $a 9781949595222 035 $a (OCoLC)1136490341 040 $a IOO $b eng $c IOO $d OCLCF $d SILO 100 1 $a Apsey, Allyson, $e author. 245 10 $a Through the lens of serendipity : $b helping others discover the best in themselves even if life has shown them its worst / $c Allyson Apsey. 260 $a San Diego, California : $b Dave Burgess Consulting, Incorporated, $c 2019 300 $a xvii, 130 pages ; $c 23 cm 504 $a Includes bibliographical references. 505 0 $a The secrets our smiles contain -- Change yourself and the world changes -- Living our most effective lives comes first -- Being trauma-informed helps everyone -- Hope is everything -- Assure safety : let me be your shield -- No shoulda' needed -- Take control, be different -- Listen to understand -- Establish, then keep, trust -- Glasser's behavior car -- We all see the world differently -- When we HANDLE others with care, it takes a toll -- The journey continues. 520 $a This book shares practical ideas for responding to and connecting with people in ways that empower them to meet the needs that drive their behavior. With a heart for helping those who have experienced trauma, this book equips you to HANDLE others - and yourself - with care. 650 0 $a Education $x Experimental methods. 650 0 $a Learning, Psychology of. 650 0 $a Teaching. 650 7 $a Education $x Experimental methods. $2 fast $0 (OCoLC)fst00902632 650 7 $a Learning, Psychology of. $2 fast $0 (OCoLC)fst00995009 650 7 $a Teaching. $2 fast $0 (OCoLC)fst01144565 941 $a 1 952 $l OZAX845 $d 20240525041845.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=4B2E572CAF9911EAB597040797128E48 994 $a 92 $b IOOInitiate Another SILO Locator Search