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03028cam a2200409 a 4500 001 963D707C2AF311DEA519F806A8D7520A 005 20150520012456 008 960321s1996 caua b 001 0 eng 010 $a 96007804 020 $a 9780787902346 (acid-free paper) 020 $a 0787902349 (acid-free paper) 035 $a (OCoLC)34517433 040 $a DLC $c DLC $d SILO $d NIU $d SILO 050 00 $a HD58.9 $b .O737 1996 082 00 $a 658.4 $2 20 245 0 $a Organizational surveys : $b tools for assessment and change / $c Allen I. Kraut, editor ; foreword by Manuel London. 250 $a 1st ed. 260 $a San Francisco : $b Jossey-Bass Publishers, $c c1996. 300 $a xxviii, 417 p. : $b ill. ; $c 24 cm. 440 0 $a Jossey-Bass business & management series 490 1 $a Jossey-Bass social & behavioral science series 490 1 $a Society for Industrial and Organizational Psychology professional practice series 504 $a Includes bibliographical references and indexes. 505 0 $a Introduction : an overview of organizational surveys / Allen I Kraut -- Organizational surveys : tools for assessment and research / A. Catherine Higgs, Steven D. Ashworth -- The organizational survey as an intervention for change / W. Warner Burke, Celeste A. Coruzzi, Allan H. Church -- The role of surveys in transforming culture : data, knowledge, and action / David B. Wagner, Janet L. Spencer -- Driving change through surveys : aligning employees, customers, and other key stakeholders / William A. Shiemann - Multisource (360-degree) feedback : surveys for individual and organizational development / David W. Bracken -- Planning and conducting the survey : keeping strategic purpose in mind / Allen I. Kraut -- Setting expectations and reporting results : conversations with top management / David A. Nadler -- Dealing with the data : collection, processing, and analysis / William H. Macey -- Applying alternative survey methods / Karl Kuhnert, Dan P. McCauley -- Feedback, action planning, and follow-through / John R. Hinrichs -- Life in the consortium : the Mayflower Group / Raymond H. Johnson -- The multinational opinion survey / Sarah Rassenfoss Johnson -- Linking survey results to customer satisfaction and business performance / Jack W. Wiley -- Federal government surveys : recent practices and future directions / Marilyn K. Gowing, Anita R. Lancaster -- Ethical concerns and organizational surveys / Marshall Sashkin, Erich P. Prien. 650 0 $a Organizational effectiveness $x Evaluation. 650 0 $a Employee attitude surveys. 650 0 $a Consumers $x Attitudes. 700 1 $a Kraut, Allen I. 830 0 $a Jossey-Bass social and behavioral science series. 830 0 $a Professional practice series. 939 $a 3373719 941 $a 4 952 $l UPAX334 $d 20230104033510.0 952 $l USUX851 $d 20160816034349.0 952 $l OTAX626 $d 20090701080000.0 952 $l UNUX074 $d 20090701080000.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=963D707C2AF311DEA519F806A8D7520AInitiate Another SILO Locator Search