The Locator -- [(author = "Cox Jeff")]

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Author:
Byham, William C.
Title:
Zapp! Empowerment in health care : how to improve patient care, increase employee job satisfaction, and lower health care costs / by William C. Byham with Jeff Cox, Kathy Harper Shomo, and Sharyn Materna.
Edition:
lst ed.
Publisher:
Development Dimensions International Press,
Copyright Date:
1993
Description:
309 p. : ill. ; 20 cm.
Subject:
Quality Assurance, Health Care
Quality of health care.
Other Authors:
Cox, Jeff, 1951-
Materna, Sharyn B.
Shomo, Kathy H.
Notes:
Adapted from : Zapp! The lightning of empowerment.
ISBN:
9780449908853
0449908852
OCLC:
(OCoLC)28478602
Locations:
PQAX094 -- Wartburg College - Vogel Library (Waverly)

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