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Title:

Perspectives in total quality / edited by Michael J. Stahl.

Publisher:

Blackwell in association with ASQ Quality Press,

Copyright Date:

1999

Description:

xiii, 402 p. : ill. ; 24 cm.

Subject:

Total quality management.

Other Authors:

Stahl, Michael J.

Notes:

Includes bibliographical references and index.

Contents:

Competitive advantages of the TQM firm / John W. Mogab and William E. Cole. Emerging academic research on the link between total quality management and corporate financial performance : a critical review / George S. Easton and Sherry L. Jarrell -- Academic culture and the American quality movement : linking fundamental research and quality practice / Marietta L. Baba -- High performing organizations / Garry J. Huysse and Sheron Kennedy -- Organizational culture and the total quality organization / Kyle M. Lundby, Jacquelyn S. DeMatteo, and Michael C. Rush -- Organizational model for implementing a total quality management system / Andrew G. Kemeny -- Process management and process reengineering / William C. Parr -- Role of process managers and understanding process variation / Mary G. Leitnaker -- Design quality and new product development / Michael E. Kennedy, Carmen J. Trammell, and Clement C. Wilson -- Product development speed and quality : a new set of synergies? / Barbara B. Flynn ... [et al.] -- Building the lean enterprise / Thomas G. Greenwood and Kenneth E. Kirby -- Using the Baldrige framework for self-assessment and continuous improvement / John P. Evans -- Using ISO 9000 and the European quality award approach to improve competitiveness / John J. Kirchenstein and Reg Blake -- Competitive advantages of the TQM firm / John W. Mogab and William E. Cole.

ISBN:

9780631208846 (alk. paper)
0631208844 (alk. paper)

OCLC:

(OCoLC)39354191

LCCN:

98008587

Locations:

USUX851 -- Iowa State University - Parks Library (Ames)