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01665aam a22003254a 4500 001 6FD9622269C711E69620BACFDAD10320 003 SILO 005 20160824014144 008 080619s2008 cau b 001 0 eng 010 $a 2008027382 020 $a 0470282444 (cloth) 020 $a 9780470282441 (cloth) 035 $a (OCoLC)232536760 040 $a DLC $c DLC $d YDXCP $d C#P $d BWX $d BAKER $d SILO 050 00 $a JF1351 C574 2008 082 00 $a 352.3 $2 22 100 00 $a Cohen, Steven, $d 1953- 245 14 $a The effective public manager : $b achieving success in a changing government / $c Steven Cohen, William Eimicke, Tanya Heikkila. 250 $a 4th ed. 260 $a San Francisco : $b Jossey-Bass, $c c2008. 300 $a xxvii, 377 p. ; $c 24 cm. 504 $a Includes bibliographical references (p. 345-364) and index. 505 0 $a The perpetual crisis in public management -- Defining effective public management -- How to find and keep good people -- Developing effective working relationships -- Structuring systems, tasks, and responsibilities -- Understanding and applying innovation strategies in the public sector -- The art and craft of contracting -- Gathering, organizing, and using information -- Mastering the budgetary process -- Shaping organizational goals and strategies -- Communicating with the public, the media, and stakeholders -- Surviving and thriving in public service. 650 0 $a Public administration 700 0 $a Eimicke, William B. 700 1 $a Heikkila, Tanya. 941 $a 1 952 $l USUX851 $d 20160824070431.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=6FD9622269C711E69620BACFDAD10320 994 $a C0 $b IWAInitiate Another SILO Locator Search