Includes bibliographical references and index. Machine generated contents note: 1. What is interaction design?1.1 Introduction1.2 Good and poor design1.3 What is interaction design?1.4 The user experience1.5 The process of interaction design1.6 Interaction design and the user experience2. Understanding and conceptualizing interaction2.1 Introduction2.2 Understanding the problem space and conceptualizing design2.3 Conceptual models2.4 Interface metaphors2.5 Interaction types2.6 Paradigms, theories, models, and frameworks3. Cognitive aspects3.1 Introduction3.2 What is cognition?3.3 Cognitive frameworks4. Social interaction4.1 Introduction4.2 Being social4.3 Face-to-face conversations4.4 Remote conversations4.5 Telepresence4.6 Co-presence 4.7 Emergent social phenomena5. Emotional interaction5.1 Introduction5.2 Emotions and the user experience5.3 Expressive interfaces5.4 Frustrating interfaces5.5 Persuasive technologies and behavioural change5.6 Anthropomorphism and zoomorphism5.7 Models of emotion6. Interfaces6.1 Introduction6.2 Interface types6.3 Natural user interfaces6.4 Which interface?7. Data gathering7.1 Introduction7.2 Five key issues7.3 Data recording7.4 Interviews7.5 Questionnaires7.6 Observation7.7 Choosing and combining techniques8. Data analysis, interpretation, and presentation8.1 Introduction8.2 Qualitative and quantitative8.3 Simple quantitative analysis8.4 Simple qualitative analysis8.5 Tools to support data analysis8.6 Using theoretical frameworks8.7 Presenting the findings9. The process of interaction design9.1 Introduction9.2 What is involved in interaction design?9.3 Some practical issues10. Establishing requirements10.1 Introduction10.2 What, How, and Why?10.3 What are requirements?10.4 Data gathering for requirements10.5 Data analysis, interpretation, and presentation10.6 Task description10.7 Task analysis11. Design, prototyping, and construction11.1 Introduction11.2 Prototyping and construction11.3 Conceptual design: moving from requirements to first design11.4 Physical design: getting concrete11.5 Using scenarios in design11.6 Using prototypes in design11.7 Support for design12. Introducing evaluation12.1 Introduction12.2 The why, what, where, and when of evaluation12.3 Types of evaluation12.4 Evaluation case studies12.5 What did we learn from the case studies?13. An evaluation framework13.1 Introduction13.2 DECIDE: A framework to guide evaluation14. Evaluation Studies: From Controlled to Natural Settings14.1 Introduction14.2 Usability testing14.3 Experiments14.4 Field studies15. Evaluation: Inspections, Analytics and Models15.1 Introduction15.2 Inspections: heuristic evaluation and walkthroughs15.3 Analytics15.4 Predictive models .
Contents:
Machine generated contents note: 1.What is Interaction Design? -- 1.1.Introduction -- 1.2.Good and Poor Design -- 1.3.What Is Interaction Design? -- 1.4.The User Experience -- 1.5.The Process of Interaction Design -- 1.6.Interaction Design and the User Experience -- Interview with Harry Brignull -- 2.Understanding and Conceptualizing Interaction -- 2.1.Introduction -- 2.2.Understanding the Problem Space and Conceptualizing Design -- 2.3.Conceptual Models -- 2.4.Interface Metaphors -- 2.5.Interaction Types -- 2.6.Paradigms, Theories, Models, and Frameworks -- Interview with Kees Dorst -- 3.Cognitive Aspects -- 3.1.Introduction -- 3.2.What Is Cognition? -- 3.3.Cognitive Frameworks -- 4.Social Interaction -- 4.1.Introduction -- 4.2.Being Social -- 4.3.Face-to-Face Conversations -- 4.4.Remote Conversations -- 4.5.Telepresence -- 4.6.Co-presence -- 4.7.Emergent Social Phenomena -- 5.Emotional Interaction -- 5.1.Introduction -- 5.2.Emotions and the User Experience -- 5.3.Expressive Interfaces -- 5.4.Frustrating Interfaces -- 5.5.Persuasive Technologies and Behavioral Change -- 5.6.Anthropomorphism and Zoomorphism -- 5.7.Models of Emotion -- 6.Interfaces -- 6.1.Introduction -- 6.2.Interface Types -- 6.3.Natural User Interfaces -- 6.4.Which Interface? -- Interview with Leah Beuchley -- 7.Data Gathering -- 7.1.Introduction -- 7.2.Five Key Issues -- 7.3.Data Recording -- 7.4.Interviews -- 7.5.Questionnaires -- 7.6.Observation -- 7.7.Choosing and Combining Techniques -- 8.Data Analysis, Interpretation, and Presentation -- 8.1.Introduction -- 8.2.Qualitative and Quantitative -- 8.3.Simple Quantitative Analysis -- 8.4.Simple Qualitative Analysis -- 8.5.Tools to Support Data Analysis -- 8.6.Using Theoretical Frameworks -- 8.7.Presenting the Findings -- 9.The Process of Interaction Design -- 9.1.Introduction -- 9.2.What Is Involved in Interaction Design? -- 9.3.Some Practical Issues -- Interview with Ellen Gottesdiener -- 10.Establishing Requirements -- 10.1.Introduction -- 10.2.What, How, and Why? -- 10.3.What are Requirements? -- 10.4.Data Gathering for Requirements -- 10.5.Data Analysis, Interpretation, and Presentation -- 10.6.Task Description -- 10.7.Task Analysis -- 11.Design, Prototyping, and Construction -- 11.1.Introduction -- 11.2.Prototyping and Construction -- 11.3.Conceptual Design: Moving from Requirements to First Design -- 11.4.Physical Design: Getting Concrete -- 11.5.Using Scenarios in Design -- 11.6.Using Prototypes in Design -- 11.7.Support for Design -- 12.Introducing Evaluation -- 12.1.Introduction -- 12.2.The Why, What, Where, and When of Evaluation -- 12.3.Types of Evaluation -- 12.4.Evaluation Case Studies -- 12.5.What Did We Learn from the Case Studies? -- Interview with Gary Marsden -- 13.An Evaluation Framework -- 13.1.Introduction -- 13.2.DECIDE: A Framework to Guide Evaluation -- 14.Evaluation Studies: From Controlled to Natural Settings -- 14.1.Introduction -- 14.2.Usability Testing -- 14.3.Conducting Experiments -- 14.4.Field Studies -- Interview with danah boyd -- 15.Evaluation: Inspections, Analytics, and Models -- 15.1.Introduction -- 15.2.Inspections: Heuristic Evaluation and Walkthroughs -- 15.3.Analytics -- 15.4.Predictive Models.
Summary:
"Rogers, Preece and Sharp are a bestselling author team, acknowledged leaders and educators in their field, with a strong global reputation.They bring depth of scope to the subject, encompassing the latest technologies and devices including facebook and YouTube.Interaction Design offers a cross-disciplinary, practical and process-oriented approach to Human Computer Interaction, showing not just what principals ought to apply to Interaction Design, but crucially how they can be applied. Motivating examples are included to illustrate both technical, but also social and ethical issues, making the book approachable and adaptable for both Computer Science and non-Computer Science users. Interviews with key HCI luminaries are included and provide an insight into current and future trendsThe text comes with a lively and highly interactive companion web site containing a rich set of resources enabling students to collaborate on experiments and designs, take part in competitions, find resources and communicate with others"--Publisher. "A revision of the #1 text in the Human Computer Interaction field, Interaction Design, the third edition is an ideal resource for learning the interdisciplinary skills needed for interaction design, human-computer interaction, information design, web design and ubiquitous computing"--Publisher.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.