Title Page; Copyright; Acknowledgments; Introduction to Ethical Decision Making; Unethical Activity in Society; Unethical Activity in the Workplace; Major Corporate Ethical Scandals; An "Ethical Decision-Making Approach" to Business Ethics; About This Book; A Few Key Definitions; The Organization of the Book; Notes; References; Part One Descriptive Theory; Chapter one What Determines Ethical Behavior?; The "Good or Bad Apple" Approach to Ethical Decision Making; The Situational Approach to Ethical Decision Making; Chapter Summary; Notes; References Chapter Two The Ethical Decision-Making ProcessEnvironmental Norms; Moral Awareness Stage; Moral Judgment Stage; Intention Stage; Moral Behavior Stage; Chapter Summary; Notes; References; Chapter Three Impediments to Proper Ethical Decision Making; Improper Framing; Cognitive Biases and Psychological Tendencies; Moral Rationalizations; Self-Interest; Chapter Summary; Notes; References; Part Two Normative Framework; Chapter Four Distinguishing Right from Wrong; Stage 1: Application of Moral Standards; Stage 2: The Public-Parent-Pillow (3P) Filter Putting It All Together: A Normative Framework for Ethical Decision MakingChapter Summary; Notes; References; Chapter Five The Decision to Report Misconduct; How Does the Decision to Blow the Whistle Take Place?; Summary of Positions on the Morality of Reporting Misconduct; Proposed Criteria for External Whistleblowing; Proposed Criteria for Internal Whistleblowing; Application of Criteria; Chapter Summary; Notes; References; Part Two Normative Framework; Chapter Six Developing and Sustaining an Ethical Corporate Culture; First Pillar: Core Ethical Values; Second Pillar: Formal Ethics Program Third Pillar: Ethical LeadershipOther Considerations to Sustaining an Ethical Corporate Culture; Chapter Summary; Notes; References; Chapter Seven What Would You Do? Common Workplace Dilemmas; Different Types of Ethical Situations; Pretending to be a Student to Get Competitive Information?; Disclose Leaving Firm for Graduate School?; Sending Emails to Boss's Personal Account?; Take Advantage of Firm's 25 Dinner Policy?; Disclose Impending Layoffs?; Let Manager Take Credit for Your Analysis?; Disclose Mistake to Manager and Client?; Say Something When Boss Exaggerates Your Resume? Report Friend with Substance Abuse Problems?Hire Son of Important Client?; Post Rave Reviews for Product on Internet?; Summary of the Ethical Dilemmas; Chapter Summary; Notes; References; Conclusion Navigating the Moral High Road; Implications for the Integrated and Multifaceted Ethical Decision-Making Models; Key Recommendations and Takeaways; Final Thoughts; Notes; References; Appendix A Factors Affecting Moral Character; Notes; References; Appendix B Descriptive Ethical Decision-Making Models; Notes; References; Appendix C Normative Ethical Decision-Making Models; Notes; References
Summary:
Business Ethics: An Ethical Decision-Making Approach presents a practical decision-making framework to aid in the identification, understanding, and resolution of complex ethical dilemmas in the workplace. -Focuses exclusively on three basic aspects of ethical decision making and behavior-how it actually takes place, how it should take place, and how it can be improved -Uses real-life examples of moral temptations and personal ethical dilemmas faced by employees and managers -Discusses the biases, psychological tendencies, moral rationalizations, and impact of self-interest as impediments to proper ethical decision making -Includes relevant examples of ethical misconduct and scandals appearing in the news media.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.