Principles of products liability /Author: Geistfeld, Mark.
Publisher: New York, N.Y. : Foundation Press Thomson/West,
Date: 2011. This title can be found in 1 Iowa libraries.
How to market to people not like you : "know it or blow it" rules for reaching diverse customers /Author: McDonald, Kelly,
Publisher: Hoboken, N.J. : Wiley,
Date: 2011. This title can be found in 5 Iowa libraries.
Now-- build a great business!Format: [sound recording] /
Author: Thompson, Mark.
Publisher: [S.l.] : Gildan Media,
Date: p2011, c2010. This title can be found in 1 Iowa libraries.
Customer satisfaction evaluation : methods for measuring and implementing service quality /Author: Grigoroudis, Evangelos.
Publisher: London : Springer,
Date: 2010. This title can be found in 2 Iowa libraries.
Exceptional service, exceptional profit : the secrets of building a five-star customer service organization /Author: Inghilleri, Leonardo.
Publisher: New York : American Management Association,
Date: 2010. This title can be found in 2 Iowa libraries.
Operations rules : delivering customer value through flexible operations /Author: Simchi-Levi, David.
Publisher: Cambridge, Mass. : MIT Press,
Date: c2010. This title can be found in 3 Iowa libraries.
How companies win : profiting from demand-driven business models no matter what business you're in /Author: Kash, Rick.
Publisher: New York : Collins Business ;
Date: 2010. This title can be found in 2 Iowa libraries.
Brains on fire : igniting powerful, sustainable, word of mouth movements /Publisher: Hoboken, N.J. : John Wiley & Sons,
Date: c2010. This title can be found in 3 Iowa libraries.
Satisfaction : a behavioral perspective on the consumer /Author: Oliver, Richard L.,
Publisher: Armonk, N.Y. : M.E. Sharpe,
Date: c2010. This title can be found in 2 Iowa libraries.
The new rules of retail : competing in the world's toughest marketplace /Author: Lewis, Robin,
Publisher: New York City : Palgrave Macmillan,
Date: 2010. This title can be found in 3 Iowa libraries.
Listening to the voice of the market : how to increase market share and satisfy current customers /Author: Reidenbach, R. Eric.
Publisher: Boca Raton : CRC Press,
Date: c2010. This title can be found in 1 Iowa libraries.
Looking beyond the runway : airlines innovating with best practices while facing realities /Author: Taneja, Nawal K.
Publisher: Farnham, Surrey ; Ashgate,
Date: c2010. This title can be found in 1 Iowa libraries.
Beyond the ultimate question : a systematic approach to improve customer loyalty /Author: Hayes, Bob E.,
Publisher: Milwaukee, Wis. : ASQ Quality Press,
Date: 2010. This title can be found in 3 Iowa libraries.
The rules of woo : an entrepreneur's guide to capturing the hearts & minds of today's customers /Author: Solomon, Cindy.
Publisher: San Francisco, CA : One Plane Ride Publishers,
Date: c2010. This title can be found in 1 Iowa libraries.
Lateral approach to managing projects : simple principles for achieving high customer satisfaction and mutual profitability /Author: Sit, Ho Wing.
Publisher: Moraga, CA : Lateral Approach Pub.,
Date: c2009. This title can be found in 1 Iowa libraries.
You are what you choose : the habits of mind that really determine how we make decisions /Author: De Marchi, Scott.
Publisher: New York, N.Y. : Portfolio,
Date: 2009. This title can be found in 3 Iowa libraries.
Aviation consumer issues emergency contingency planning and outlook for summer travel : hearing before the Subcommittee on Aviation of the Committee on Transportation and Infrastructure, House of Representatives, One Hundred Eleventh Congress, first session, May 20, 2009.Format: [electronic resource] :
Publisher: Washington : U.S. G.P.O.,
Date: 2009. This title can be found in 1 Iowa libraries.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.