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Author:
Alexander, James A.
Title:
The knowledge-based organization :
four steps to increasing sales, profits, and market share / James A. Alexander, Michael C. Lyons.
Publisher:
Irwin Professional Pub.,
Copyright Date:
1994
Description:
xv, 139 p. : ill. ; 24 cm.
Subject:
Customer relations.
Customer service--Management.
Sales management.
Selling.
Other Authors:
Lyons, Michael C.
Notes:
Includes index.
ISBN:
9780786303533
0786303530
OCLC:
(OCoLC)31206166
LCCN:
94024540
Locations:
UNUX074 --
University of Northern Iowa - Rod Library
(Cedar Falls)
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