The Locator -- [(subject = "Customer service")]

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Author:
Brennan, James R.
Title:
Warranties : planning analysis and implementation / James R. Brennan.
Publisher:
McGraw-Hill,
Copyright Date:
c1994
Description:
xvi, 341 p. : ill. ; 24 cm.
Subject:
Customer service--United States.
Warranty--United States.
Notes:
Includes bibliographical references (p. 213) and index.
Series:
McGraw-Hill logistics series
ISBN:
9780070075672
0070075670
OCLC:
(OCoLC)29951791
LCCN:
94004631
Locations:
USUX851 -- Iowa State University - Parks Library (Ames)
UNUX074 -- University of Northern Iowa - Rod Library (Cedar Falls)

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