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Author:
Newton, Jack, author.
Title:
The client-centered law firm : how to succeed in an experience-driven world / Jack Newton ; foreward by Jordan Furlong.
Publisher:
Blue Check Publishing,
Copyright Date:
2020]
Description:
xxii, 289 pages : illustrations ; 22 cm
Subject:
Attorney and client.
Practice of law.
Law firms.
Lawyers.
Attorney and client.
Law firms.
Lawyers.
Practice of law.
Notes:
Includes bibliographical references (pages 273-287).
Contents:
The age of experience -- Unlocking the latent legal market -- The time is now -- Don't put your clients first -- The value of experience -- The client-centered law firm -- Experiencing your law firm -- Mapping the client journey -- On empathy -- Designing your client-centered law firm -- Shifting to a client-centered culture -- Measuring success -- Closing the loop.
ISBN:
1989603327
9781989603321
OCLC:
(OCoLC)1138990878
Locations:
OVUX522 -- University of Iowa Libraries (Iowa City)

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