The Locator -- [(subject = "Customer service")]

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Title:
The customer service connection [videorecording] \ Toastmasters International and Kantola Productions.
Format:
[videorecording] \
Publisher:
Kantola Productions,
Copyright Date:
1994
Description:
1 videocassette (26 min.) : sd., col. ; 1/2 in. + study guide.
Subject:
Customer service.
Work groups--Management.
Other Authors:
Kantola Productions.
Toastmasters International.
Summary:
Teaches essential customer service skills that win customer loyalty. Motivates customer service employees to serve as information resources for their organizations. Viewers learn both how to provide extraordinary service and how to identify and communicate essential information about customers.
Series:
Toastmasters International quality-centered management series.
OCLC:
(OCoLC)32180067
Locations:
OTAX626 -- Wilcox Library (Oskaloosa)

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