The Locator -- [(subject = "Customer service")]

The Locator -- [(subject = "Customer service")]

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Author:: Goldman, Steven L., 1941-
Title:: Agile competitors and virtual organizations : strategies for enriching the customer / Steven L. Goldman, Roger N. Nagel, Kenneth Preiss.
Publisher:: Van Nostrand Reinhold,
Copyright Date:: c1995
Description:: xxix, 414 p. : ill. ; 24 cm.
Subject:: Competition.
Customer service.
Organizational change.
Other Authors:: Nagel, Roger N.
Preiss, Kenneth.
Notes:: Includes bibliographical references (p. 399-402) and index.
ISBN:: 9780442019037
0442019033
OCLC:: (OCoLC)31074965
LCCN:: 94035220
Locations:: USUX851 -- Iowa State University - Parks Library (Ames); UNUX074 -- University of Northern Iowa - Rod Library (Cedar Falls); SOAX911 -- Simpson College - Dunn Library (Indianola)

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