The Locator -- [(subject = "Customer service")]

The Locator -- [(subject = "Customer service")]

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Author:: Jandt, Fred Edmund.
Title:: The customer is usually wrong! / Fred E. Jandt.
Publisher:: Park Avenue,
Copyright Date:: c1995
Description:: xi, 211 p. : ill. ; 23 cm.
Subject:: Consumer satisfaction--United States.
Customer relations.
Customer service--United States.
Notes:: At head of title: Contrary to what you've been told ... What you know to be true! Includes index.
ISBN:: 9781571120670
157112067X
OCLC:: (OCoLC)30894180
LCCN:: 94030369
Locations:: UNUX074 -- University of Northern Iowa - Rod Library (Cedar Falls)

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