166 records matched your query       

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001 1BB46D7E2AE911DE9CB07006A8D7520A
005 200904161945.0
008 940830s1994    ilu           001 0 eng  
010    $a 94024540
020    $a 9780786303533
020    $a 0786303530
035    $a (OCoLC)31206166
040    $a DLC $c DLC $d SILO $d NIU $d SILO
050 00 $a HF5438.25 $b .A435 1995
082 00 $a 658.8/12 $2 20
100 1  $a Alexander, James A.
245 1  $a The knowledge-based organization : $b four steps to increasing sales, profits, and market share / $c James A. Alexander, Michael C. Lyons.
260    $a Burr Ridge, Ill. : $b Irwin Professional Pub., $c 1994.
263    $a 9412
300    $a xv, 139 p. : $b ill. ; $c 24 cm.
500    $a Includes index.
650  0 $a Customer relations.
650  0 $a Customer service $x Management.
650  0 $a Sales management.
650  0 $a Selling.
700 1  $a Lyons, Michael C.
939    $a 2420962
941    $a 1
952    $l UNUX074 $d 20090701080000.0
956    $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=1BB46D7E2AE911DE9CB07006A8D7520A