379 records matched your query       

01102aam a2200313 a 4500
001 790BBA9E0AF111E39305B8A1DAD10320
003 SILO
005 20130822010304
008 130325s2013    nyua          001 0 eng d
020    $a 0814432808 (pbk.)
020    $a 9780814432808 (pbk.) :
035    $a (OCoLC)839315227
040    $a UKMGB $b eng $c UKMGB $d OCLCO $d GCmBT $d SILO
082 04 $a 658.812 $2 23
100 1  $a Curtin, Steve, $e author.
245 10 $a Delight your customers : $b 7 simple ways to raise your customer service from ordinary to extraordinary / $c Steve Curtin.
260    $a New York : $b AMACOM, $c 2013.
300    $a vii, 196 p. : $b ill. ; $c 23 cm.
500    $a Includes index.
650  0 $a Consumer satisfaction.
650  0 $a Product management.
650  0 $a Organizational change.
941    $a 5
952    $l YEPF572 $d 20200204065210.0
952    $l TYPH572 $d 20200110051134.0
952    $l BOPG851 $d 20181006071634.0
952    $l USUX851 $d 20180502020136.0
952    $l TCPG826 $d 20150508020053.0
956    $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=790BBA9E0AF111E39305B8A1DAD10320