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02414aam a22003738i 4500 001 A57F723EE26B11E4B683B683DAD10320 003 SILO 005 20150414010105 008 140211s2014 nyud b 001 0 eng 010 $a 2014003487 020 $a 1137279265 (hardback) 020 $a 9781137279262 (hardback) 035 $a (OCoLC)870439193 040 $a DLC $b eng $e rda $c DLC $d YDXCP $d BTCTA $d BDX $d OCLCO $d UKMGB $d ZJF $d CDX $d PNX $d OCLCF $d KSU $d JTH $d CHVBK $d IO8 $d SILO 042 $a pcc 084 $a BUS073000 $2 bisacsh 100 1 $a Lewis, Robin, $d 1940- $e author. 245 14 $a The new rules of retail : $b competing in the world's toughest marketplace / $c Robin Lewis and Michael Dart. 250 $a Second edition. 264 1 $a New York : $b Palgrave Macmillan, $c 2014 300 $a 250 pages : $b illustrations ; $c 24 cm 520 $a "In The New Rules of Retail , industry gurus Robin Lewis and Michael Dart explained how unprecedented consumer power, enabled by technology and globalization, is revolutionizing retail. They warned that survival in these dynamic times called for a business model based on three distinct competencies: preemptive, perpetual distribution; a neurological customer connection; and total control of the value chain. In the years since that book published, many of their predictions have come true. Now, they revisit timeless case studies like Ralph Lauren and Sears, as well as new additions like Trader Joe's, Lululemon, and Warby Parker, to assess how retailers must continue to evolve in the era of e-commerce, data mining, and tiered distribution. They also identify the five current trends that are currently driving consumer demand, including technology integration and channel consolidation, as exemplified by Jeff Bezos at Amazon. This is a fully revised and updated guide from two proven retail prognosticators"-- $c Provided by publisher. 504 $a Includes bibliographical references (pages 239-243) and index. 650 0 $a Retail trade. 650 0 $a Retail trade $x Management. 650 0 $a Retail trade $x Technological innovations. 650 0 $a Wholesale trade. 650 0 $a Consumer satisfaction. 650 7 $a BUSINESS & ECONOMICS / Commerce. $2 bisacsh 700 1 $a Dart, Michael, $e author. 941 $a 1 952 $l GLAX641 $d 20231201010521.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=A57F723EE26B11E4B683B683DAD10320 994 $a C0 $b IO8Initiate Another SILO Locator Search