The Locator -- [(subject = "Customer service")]

166 records matched your query       


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01184nam a22003378a 4500
001 62FF0CB62AC611DEA2B07B04A8D7520A
005 20101103010742
008 940823s1995    nyua     b    001 0 eng  
010    $a 94035220
020    $a 9780442019037
020    $a 0442019033
035    $a (OCoLC)31074965
040    $a DLC $c DLC $d SILO $d SILO
050 00 $a HD41 $b .G65 1995
082 00 $a 658.8/12 $2 20
100 1  $a Goldman, Steven L., $d 1941-
245 1  $a Agile competitors and virtual organizations : $b strategies for enriching the customer / $c Steven L. Goldman, Roger N. Nagel, Kenneth Preiss.
260    $a New York : $b Van Nostrand Reinhold, $c c1995.
300    $a xxix, 414 p. : $b ill. ; $c 24 cm.
504    $a Includes bibliographical references (p. 399-402) and index.
650  0 $a Competition.
650  0 $a Customer service.
650  0 $a Organizational change.
700 1  $a Nagel, Roger N.
700 1  $a Preiss, Kenneth.
939    $a 75225
941    $a 3
952    $l USUX851 $d 20230503011540.0
952    $l SOAX911 $d 20090701080000.0
952    $l UNUX074 $d 20090701080000.0
956    $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=62FF0CB62AC611DEA2B07B04A8D7520A

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