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04286aam a22004458i 4500 001 E6234C429C2311E2B8D4017CDAD10320 003 SILO 005 20130403010033 008 120323s2013 ilu b 001 0 eng 010 $a 2012010062 020 $a 0838911498 (pbk. : alk. paper) 020 $a 9780838911495 (pbk. : alk. paper) 035 $a (OCoLC)761396291 040 $a DLC $b eng $e rda $c DLC $d NSB $d UKMGB $d BTCTA $d OCLCO $d SILO 042 $a pcc 050 00 $a Z668.5 $b .S7 2013 245 00 $a Staff development : $b a practical guide. 250 $a Fourth edition / $b prepared by the Staff Development Committee, Human Resources Section, Library Administration and Management Association ; edited by Andrea Wigbels Stewart, Carlette Washington-Hoagland, and Carol T. Zsulya. 260 $a Chicago : $b American Library Association, $c 2013. 300 $a viii, 219 p. : $b ill. ; $c 23cm 504 $a Includes bibliographical references and index. 505 0 $a Introduction to staff development / authors, Elaine Jennerich and Lisa Oberg -- Needs assessment : planning, implementation and action / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- The strategic imperative of library staff development : staff development and library strategic planning / authors, Raynna Bowlby and Linda Plunket -- How to set goals / author, Elizabeth Fuseler Avery -- Getting started : questions to ask / author, Julia Blixrud -- Developing orientation programs for new employees / authors, Carol A. Kochan and Sandra J. Weingart -- Core competencies for libraries and library staff / authors, Joan Giesecke and Beth McNeil -- How understanding the organization, clear expectations and competencies lead to successful coaching and performance / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Cross functional training and collaboration within the organization / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Refining the customer service attitude / author, Steve Carr -- Leading from any position / author, Maureen Sullivan -- Developing bench strength (succession planning) / author, Maureen Sullivan -- Planning a training and development infrastructure for library and information environments-roles and responsibilities / author, Julie Todaro -- Instructional design in library settings : designing effective and efficient training programs / authors, Myntha Cuffy and Dorothy Persson -- Using online video for staff training / author, Chad F. Boeninger -- The ideal : joint labor and management staff development programs / author, Lila Daum Fredenburg -- Assessing and ensuring the transfer of training / authors, David Delbert Kruger and John Cochenour. 520 $a Since its original publication more than two decades ago, this guide has remained a respected and practical handbook for supporting one of the most important assets libraries possess: their human resources. Staff development and training are not only important but essential to ensure that libraries meet new challenges and fulfill their missions, especially in a constantly changing world where technological innovations directly impact information access. This new edition offers unique, state-of-the-art perspectives on such important topics as: Building a staff development program, and strategies for developing staff; Tracking changes through training, including the importance of setting goals and needs assessments; Refining the customer service attitude; and Using instructional design for staff development. 650 0 $a Library employees $x In-service training. 650 0 $a Library education (Continuing education) 650 0 $a Library personnel management. 650 0 $a Career development. 700 1 $a Stewart, Andrea. 700 1 $a Washington-Hoagland, Carlette. 700 1 $a Zsulya, Carol T. 710 2 $a Library Leadership and Management Association. $b Staff Development Committee. $b Staff Development Committee. 941 $a 6 952 $l IAOX771 $d 20221029021347.0 952 $l OVUX522 $d 20191211023454.0 952 $l BOPG851 $d 20181006084515.0 952 $l USUX851 $d 20160826083035.0 952 $l UXAX826 $d 20150509025753.0 952 $l PRAX771 $d 20130403010841.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=E6234C429C2311E2B8D4017CDAD10320 994 $a Z0 $b IODInitiate Another SILO Locator Search