166 records matched your query
00883nam a22002658a 4500 001 407511802AD111DE9C953A05A8D7520A 005 20150520012456 008 940916s1995 ne 001 0 eng 010 $a 94024361 020 $a 9780893842703 020 $a 0893842702 040 $a DLC $c DLC $d SILO 082 00 $a 658.8/12 $2 20 100 1 $a Sanders, Elizabeth A. 245 0 $a Fabled service : $b ordinary acts, extraordinary outcomes / $c Elizabeth A. Sanders. 260 $a San Diego : $a San Diego : $b Pfeiffer & Co., $c c1995. 300 $a 128 p. : $b ill. ; $c 26 cm. 500 $a Includes index. 650 0 $a Customer service $x Management. 650 0 $a Employee motivation. 939 $a 811879 941 $a 2 952 $l KSPG296 $d 20090701080000.0 952 $l UDAX314 $d 20090701080000.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=407511802AD111DE9C953A05A8D7520AInitiate Another SILO Locator Search