The Locator -- [(subject = "Consumer satisfaction")]

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01016aam a2200301 i 4500
001 A390E612E9E711E69A6025A3DAD10320
003 SILO
005 20170203020341
008 160701s2017    enk      b    001 0 eng  
010    $a 2016019631
020    $a 1472485777
020    $a 9781472485779
035    $a (OCoLC)952942987
040    $a DLC $b eng $e rda $c DLC $d OCLCO $d OCLCQ $d OCLCF $d YDX $d YDX $d OCLCO $d SILO
042    $a pcc
050 00 $a HF5415.5 I589 2017
245 03 $a An introduction to industrial service design / $c edited by Satu Miettinen.
264  1 $a Abingdon, Oxon ; $b Routledge, $c 2017.
300    $a xvii, 146 pages ; $c 24 cm
504    $a Includes bibliographical references and index.
650  0 $a Customer services.
650  0 $a Consumer satisfaction.
650  0 $a Service industries.
700 1  $a Miettinen, Satu, $d 1972- $e editor.
941    $a 1
952    $l USUX851 $d 20170304032717.0
956    $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=A390E612E9E711E69A6025A3DAD10320
994    $a C0 $b IWA
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