Understanding the Role of Archivists in Organizations -- Recognizing Why Organizations Need Consultants -- Defining Archival Positions in Organizations -- Explaing the Purpose of Records Professionals -- Weighing the Options between Archives, Records Management, and Distance Learning -- Establishing Archival Credentials and Professional Identity -- Exploring the Changing Position of the Archivist in the Knowledge Age -- Keeping Records, Documents, and Other Materials in the Digital Era -- Forming the Records Professional's Knowledge -- Considering the Success of Four Institutional Records Programs.
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