Ch. 1. Theoretical underpinnings: why does the social background of public administrators matter? Bureaucracy / Max Weber ; Representative bureaucracy / J. Donald Kingsley ; Democracy and the public service / Frederick C. Mosher ; Representative bureaucracy / Samuel Krislov -- Ch. 2. Public personnel policy and social representation: how do policies for recruitment, selection, promotion, pay, and retention affect representative bureaucracy? To look like America / Katherine C. Naff ; Measuring bureaucratic representation and integration / David Nachmias and David H. Rosenbloom ; The curious case of women in state and local government / Lee Sigelman ; Black employment in municipal jobs: the impact of black political power / Peter K. Eisinger -- Ch. 3. Social representation and public administrators' worldviews: what is the linkage between social background and civil servants' policy preferences? Bureaucracy and social change / Seymour Martin Lipset ; Representative bureaucracy and policy preferences: a study in the attitudes of federal executives / Kenneth John Meier and Lloyd G. Nigro ; Passive and active representation in the federal service: a comparison of blacks and whites / David H. Rosenbloom and Jeannette G. Featherstonhaugh ; Policy preferences on workplace reform / Mary M. Hale and M. Frances Branch ; Ch. 4. Social background, life experience, and policy advocacy: why do civil servants act on policy preferences derived from their social backgrounds and life experiences? Minority groups in public bureaucracies: are passive and active representation linked? / Frank J. Thomson ; The impact of representative bureaucracies: educational systems and public policies / Kenneth J. Meier and Joseph Stewart, Jr. ; Bureaucracy as a representative institution: toward a reconciliation of bureaucratic government and democratic theory / Sally Coleman Selden, Jeffrey L. Brudney, and J. Edward Kellough ; Progress toward achieving a representative federal bureaucracy: the impact of supervisors and their beliefs / Katherine C. Naff -- Ch. 5. "Reinventing government" and representative bureaucracy: the impacts of employee empowerment, outsourcing, and entrepreneurship. Empowering employees to get results / Al Gore ; A demand-side perspective on the importance of representative bureaucracy / Gregory S. Thielemann and Joseph J. Stewart, Jr. ; Faith based furor / Eyal Press ; Entrepreneurship in the public sector: on the horns of a dilemma / Felice D. Perlmutter and Ram A. Cnaan ; The limits of privatism / Timothy Barnekov, Robin Boyle, and Daniel Rich.
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