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05463aam a2200445 i 4500 001 6A2B49866B5611E69AFE1DDBDAD10320 003 SILO 005 20160826010517 008 140508s2015 nyu b 001 0 eng 010 $a 2014017049 020 $a 0199987262 020 $a 9780199987269 035 $a (OCoLC)879538911 040 $a DLC $e rda $b eng $c DLC $d YDX $d OCLCF $d YDXCP $d UKMGB $d SILO 042 $a pcc 043 $a n-us--- 050 00 $a JK1764 .L425 2015 082 00 $a 323/.0420973 $2 23 084 $a POL043000 $a POL043000 $2 bisacsh 100 1 $a Lee, Caroline W., $e author. 245 10 $a Do-it-yourself democracy : $b the rise of the public engagement industry / $c Caroline W. Lee. 264 1 $a New York, NY : $b Oxford University Press, $c [2015] 300 $a viii, 292 pages ; $c 25 cm 520 $a "A provocative look at the promise and frustrating reality of participation and deliberation in America today Citizen participation has undergone a radical shift since anxieties about "bowling alone" seized the nation in the 1990s. Many pundits and observers have cheered America's twenty-first century civic renaissance-an explosion of participatory innovations in public life. Invitations to "have your say!" and "join the discussion!" have proliferated. But has the widespread enthusiasm for maximizing citizen democracy led to real change? In The Civic Engagement Industry, sociologist Caroline W. Lee examines how participatory innovations have reshaped American civic life over the past two decades. Lee looks at the public engagement industry that emerged to serve government, corporate, and nonprofit clients seeking to gain a handle on the increasingly noisy demands of their constituents and stakeholders. The beneficiaries of new forms of democratic empowerment are not only humble citizens, but also the engagement experts who host the forums. Does it matter if the folks deepening democracy are making money at it? How do they make sense of the contradictions inherent in their roles? In investigating public engagement practitioners' everyday anxieties and larger worldviews, we see reflected the strange meaning of power in contemporary institutions. New technologies and deliberative practices have democratized the ways in which organizations operate, but Lee argues that they have also been marketed and sold as tools to facilitate cost-cutting, profitability, and other management goals - and that public deliberation has burdened everyday people with new responsibilities without delivering on its promises of empowerment"-- $c Provided by publisher. 520 $a "In The Civic Engagement Industry, sociologist Caroline W. Lee examines how participatory innovations have reshaped American civic life over the past two decades. Lee looks at the public engagement industry that emerged to serve government, corporate, and nonprofit clients seeking to gain a handle on the increasingly noisy demands of their constituents and stakeholders. The beneficiaries of new forms of democratic empowerment are not only humble citizens, but also the engagement experts who host the forums. Does it matter if the folks deepening democracy are making money at it? How do they make sense of the contradictions inherent in their roles? In investigating public engagement practitioners' everyday anxieties and larger worldviews, we see reflected the strange meaning of power in contemporary institutions. New technologies and deliberative practices have democratized the ways in which organizations operate, but Lee argues that they have also been marketed and sold as tools to facilitate cost-cutting, profitability, and other management goals - and that public deliberation has burdened everyday people with new responsibilities without delivering on its promises of empowerment"-- $c Provided by publisher. 504 $a Includes bibliographical references and index. 505 8 $a Machine generated contents note: -- Introduction: Democracy 2.0? -- Part I: A Different Approach to the Public Engagement Renaissance -- 1. Are You Ready to Talk? Democracy in Miniature -- 2. The Idealists Behind the Curtain -- Part II: Process Evangelists: Spreading the Gospel of Deliberation -- 3. Debating Facilitator Roles: Challenging Enemy Institutions or Embracing Living Systems? -- 4. Walking Our Talk: Zen, Jesus, and Being the Change -- Part III: Authenticity Above All: Civic Engagement as a Management Tool -- 5. The Arts and Crafts of Real Engagement -- 6. Tiny Expectations: Activating Empathetic Citizens -- Part IV: A Punishing Practice: The Spirit of Deliberative Capitalism -- 7. Sharing the Pain: The Lessons Deliberation Teaches -- Conclusion: Down Market Democracy and the Politics of Hope -- Postscript: Notes on Data and Methods -- Notes -- References -- Index. 650 0 $a Political participation $z United States. 650 0 $a Social action $z United States. 650 0 $a Democracy $z United States. 650 7 $a SOCIAL SCIENCE $x General. $2 bisacsh 650 7 $a POLITICAL SCIENCE $x Political Advocacy. $x Political Advocacy. $2 bisacsh 650 7 $a Democracy. $2 fast $0 (OCoLC)fst00890077 650 7 $a Political participation. $2 fast $0 (OCoLC)fst01069386 650 7 $a Social action. $2 fast $0 (OCoLC)fst01122251 651 7 $a United States. $2 fast $0 (OCoLC)fst01204155 941 $a 1 952 $l USUX851 $d 20160826104007.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=6A2B49866B5611E69AFE1DDBDAD10320 994 $a 92 $b IWAInitiate Another SILO Locator Search