Digital content provided by hoopla. Read by Eleanor McCormick, P. J. Ochlan.
Summary:
Become a mindful listener at work. Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged, foster the discovery of new ideas, and hear what you need to hear in a discussion rather than what you expect to hear. Mindful Listening will teach you what great listeners do, how to stay fully present in challenging conversations, and how empathic listening can help others learn and grow. This volume in the HBR Emotional Intelligence series includes the work of: - Peter Bregman - Jack Zenger and Joseph Folkman - Rasmus Hougaard and Jacqueline Carter - Amy Jen Su and Muriel Maignan Wilkins
Series:
HBR Emotional Intelligence ; , Harvard Business Review. HBR Emotional Intelligence. Spoken word ;
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.