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00940cam a2200277 a 4500 001 E81469F66BF711DEA13FF332A8D7520A 003 SILO 005 20090730151613 008 080204s2008 nju 001 0 eng 010 $a 2008005276 020 $a 0910965803 020 $a 9780910965804 040 $a DLC $c DLC $d SILO $d BAKER $d YDXCP $d CDX $d OKS $d IWA $d SILO 050 00 $a HF5415.5 G652 2008 100 1 $a Goldenberg, Barton J. 245 1 $a CRM in real time : $b empowering customer relationships / $c Barton J. Goldenberg. 260 $a Medford, N.J. $b Information Today, $c c2008. 300 $a xv, 368 p. ; $c 23 cm. 500 $a "CyberAge Books"--P. [4] pf cover. 500 $a Includes index. 650 0 $a Customer relations $x Management. 650 0 $a Customer relations. 941 $a 1 952 $l USUX851 $d 20160824065706.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=E81469F66BF711DEA13FF332A8D7520A 994 $a 02 $b IWAInitiate Another SILO Locator Search