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Author:
Brinkman, Rick.
Title:
Love thy customer :
creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers / Rick Brinkman and Rick Kirschner.
Publisher:
McGraw-Hill,
Copyright Date:
2005
Description:
272 p. ; 23 cm.
Subject:
Customer service.
Other Authors:
Kirschner, Rick.
ISBN:
9780071448024 (hbk.)
0071448020 (hbk.)
OCLC:
(OCoLC)58554754
Locations:
YAPC771 --
Bondurant Community Library
(Bondurant)
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