Includes bibliographical references (pages 141-144) and index.
Contents:
Speaking up (meetings and conference calls) : meeting challenges -- Heavy lifting : presentation challenges -- Putting yourself out there (networking and job interviews) : networking challenges -- Sealing the deal : sales call challenges -- Realizing the problem : personal complaints -- Breaking the pattern : business complaints -- Breathing with authority : powerful speech techniques -- No shouting please : controlled speech techniques -- Those sneaky leaks : clear speech techniques -- More than words : body language techniques -- Of tall tales and bumper stickers : preparation techniques -- Fear and loathing : fearless tricks -- Annoying habits : habit-changing shortcuts -- Connecting the dots : executive presence shortcuts.
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