"Building a results-oriented court organization : Mission: state the purpose of the reengineering process. Outcome/Goals: are long-term, measurable results the court organization needs to accomplish to achieve the mission. They why, why, and how we can prove success. Strategy(ies): outline what must be done well or what barriers must be overcome to achieve outcome goals. Program alignment: ensures program activities deliver intended outcomes. Resource alignment: is the process of allocating resources based on a prioritized set of outcomes"--Cover. Includes bibliographical references.
Contents:
I. Introduction -- II. Case study no. one : Business process reengineering -- Superior Court of California, Orange County -- III. Case study no. two : The "bucket list" - an introduction to reengineering and rethinking -- Scottsdale City Court, Scottsdale, Arizona -- IV. Case study no. three : Reengineering rural justice -- Improving efficiencies, reducing costs, and enhancing operations -- Minnesota's eight judicial district -- V. Case study no. four : Reshaping staff organization to support higher performance -- Lake County, Illinois - general jurisdiction court -- VI. Case study no. five : Reengineering in action -- the State of Vermont Commission on Judicial Operation -- VII. Court reengineering resources -- VIII. Glossary of terms -- Appendix A: the six decision-making operations -- Appendix B: reengineering projects -- Appendix C: Process improvement.
OCLC:
(OCoLC)842259641
Locations:
OVUX522 -- University of Iowa Libraries (Iowa City)
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.