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Author:
Cowie, Colin, 1962- author.
Title:
The gold standard :
giving your customers what they didn't know they wanted / Colin Cowie.
Publisher:
HarperCollins Leadershipan imprint of HarperCollins Focus LLC,
Copyright Date:
2021
Description:
xxxiv, 204 pages ; 24 cm
Subject:
Customer services.
Customer relations--Management.
Consumer satisfaction.
Success in business.
Notes:
Includes index.
ISBN:
1400224004
9781400224005
OCLC:
(OCoLC)1258270188
LCCN:
2021938576
Locations:
BOPG851 --
Ames Public Library
(Ames)
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