The Locator -- [(subject = "Consumer Satisfaction--United States")]

The Locator -- [(subject = "Consumer Satisfaction--United States")]

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Author:: Myers, James H.
Title:: Measuring customer satisfaction : hot buttons and other measurement issues / James H. Myers.
Publisher:: American Marketing Association,
Copyright Date:: c1999
Description:: xiv, 219 p. : ill. ; 24 cm.
Subject:: Consumer satisfaction--United States--Evaluation.
Notes:: Includes bibliographical references and index.
ISBN:: 9780877572763 (hardcover)
0877572763 (hardcover)
OCLC:: (OCoLC)41497084
LCCN:: 99032740
Locations:: USUX851 -- Iowa State University - Parks Library (Ames); UNUX074 -- University of Northern Iowa - Rod Library (Cedar Falls)

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