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02088aam a2200433 i 4500 001 2515331C78F611ECAF30597D2FECA4DB 003 SILO 005 20220119010213 008 190618s2020 paua b 001 0 eng 010 $a 2019025709 020 $a 1496394909 020 $a 9781496394903 020 $a 1284219992 020 $a 9781284219999 035 $a (OCoLC)1105290925 040 $a NLM $b eng $e rda $c NLM $d OCLCO $d DLC $d NLM $d OCLCO $d OCLCA $d YDX $d OCLCF $d GE8 $d OCLCO $d SILO 042 $a pcc 050 04 $a R697.A4 $b M395 2020 060 10 $a W 18.2 082 00 $a 610.73/7069 $2 23 100 1 $a McCorry, Laurie Kelly, $d 1959- $e author. 245 10 $a Communication skills for the healthcare professional / $c Laurie Kelly McCorry, Jeff Mason. 250 $a Second edition. 264 1 $a Philadelphia : $b Wolters Kluwer, $c [2020] 300 $a viii, 264 pages ; $c 23 cm 504 $a Includes bibliographical references and index. 505 0 $a Communication and the Quality of Care -- Nonverbal Communication -- Verbal Communication -- Professional Communication and Behavior -- Modifying Communication to a Patient's Unique Needs -- Adapting Communication to a Patient's Ability to Understand -- Cultural Sensitivity -- Interviewing Techniques -- Patient Education -- Electronic Communication -- The Communication Skills You Need to Land that First Job NEW -- Fundamental Writing Skills. 520 $a "In the preface to the first edition of this book, we wrote, "Today, poor communication is the single most common reason for patient complaints against healthcare professionals"-- $c Provided by publisher. 650 0 $a Communication in medicine. 650 7 $a Communication in medicine. $2 fast $0 (OCoLC)fst00870205 650 12 $a Communication 650 12 $a Professional-Patient Relations 650 22 $a Allied Health Personnel 655 2 $a Problems and Exercises 700 1 $a Mason, Jeff, $d 1961- $e author. 941 $a 1 952 $l LVOX826 $d 20220318014404.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=2515331C78F611ECAF30597D2FECA4DB 994 $a 92 $b PWTInitiate Another SILO Locator Search