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02907aam a2200337Ii 4500 001 D68043786B5311E69AFE1DDBDAD10320 003 SILO 005 20160826010517 008 150909t20152015dcua b 000 0 eng d 020 $a 9780309339193 020 $a 0309339197 035 $a (OCoLC)921863412 040 $a YDXCP $b eng $e rda $c YDXCP $d OCLCO $d BTCTA $d NRZ $d WVU $d AZS $d IWA $d SILO 043 $a n-us--- 110 2 $a Institute of Medicine (U.S.). $b Committee on Optimizing Scheduling in Health Care, $e issuing body. 245 10 $a Transforming health care scheduling and access : $b getting to now / $c Committee on Optimizing Scheduling in Health Care, Institute of Medicine of the National Academies ; Gary Kaplan, Marianne Hamilton Lopez, and J. Michael McGinnis, editors. 264 1 $a Washington, D.C. : $b National Academies Press, $c [2015] 300 $a x, 143 pages : $b color illustrations ; $c 23 cm 504 $a Includes bibliographical references (page 91-103). 505 0 $a Improving health care scheduling -- Issues in access, scheduling, and wait time -- Systems strategies for continuous improvement -- Building from best practices -- Getting to now. 520 $a "According to Transforming Health Care Scheduling and Access, long waits for treatment are a function of the disjointed manner in which most health systems have evolved to accommodate the needs and the desires of doctors and administrators, rather than those of patients. The result is a health care system that deploys its most valuable resource--highly trained personnel--inefficiently, leading to an unnecessary imbalance between the demand for appointments and the supply of open appointments. This study makes the case that by using the techniques of systems engineering, new approaches to management, and increased patient and family involvement, the current health care system can move forward to one with greater focus on the preferences of patients to provide convenient, efficient, and excellent health care without the need for costly investment. Transforming Health Care Scheduling and Access identifies best practices for making significant improvements in access and system-level change. This report makes recommendations for principles and practices to improve access by promoting efficient scheduling. This study will be a valuable resource for practitioners to progress toward a more patient-focused "How can we help you today?" culture"--Publisher's description. 650 0 $a Health services administration $z United States. 650 0 $a Health planning $z United States. 650 0 $a Medical care $z United States. 700 1 $a Kaplan, Gary, $e editor. 700 1 $a Lopez, Marianne Hamilton, $e editor. 700 1 $a McGinnis, J. Michael, $e editor. 941 $a 1 952 $l USUX851 $d 20160826035943.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=D68043786B5311E69AFE1DDBDAD10320 994 $a C0 $b IWAInitiate Another SILO Locator Search