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02441aam a2200601 i 4500 001 0F0E968E272111E7BD4E6CA5DAD10320 003 SILO 005 20170422010032 008 160224s2016 nyuac b 001 0 eng 010 $a 2015051012 020 $a 0071845356 020 $a 9780071845359 020 $a 0071845348 020 $a 9780071845342 040 $a NLM $b eng $e rda $c NLM $d DLC $d OCLCF $d YDXCP $d CDX $d VET $d BTCTA $d TOH $d BDX $d VET $d CUY $d QBX $d CUV $d NRC $d OCLCO $d SILO 042 $a pcc 050 00 $a R727.3 $b .C665 2016 082 00 $a 610.7306/9 $2 23 084 $a BUS007000 $2 bisacsh 245 00 $a Communication the Cleveland Clinic way : $b how to drive a relationship-centered strategy for superior patient experience / $c edited by Adrienne Boissy, Tim Gilligan. 264 1 $a New York : $b McGraw-Hill Education, $c [2016] 300 $a xxiii, 259 pages : $b illustrations, portraits ; $c 24 cm 500 $a "How to drive a relationship-centered strategy for exceptional patient experience"--Subtitle from CIP data. 504 $a Includes bibliographical references and index. 650 0 $a Medical personnel and patient. 650 0 $a Patient-centered health care. 650 0 $a Interpersonal communication. 650 0 $a Physician and patient. 650 0 $a Medical ethics. 610 22 $a Cleveland Clinic Foundation. 650 12 $a Physician-Patient Relations. 650 12 $a Health Communication. 650 22 $a Patient-Centered Care. 650 22 $a Organizational Culture. 650 7 $a BUSINESS & ECONOMICS $x General. $x General. 650 7 $a Interpersonal communication. 650 7 $a Medical ethics. 650 7 $a Medical personnel and patient. 650 7 $a Patient-centered health care. 650 7 $a Physician and patient. 650 7 $a BUSINESS & ECONOMICS $x General. $x General. $2 bisacsh 650 7 $a Interpersonal communication. $2 fast $0 (OCoLC)fst00977344 650 7 $a Medical ethics. $2 fast $0 (OCoLC)fst01014081 650 7 $a Medical personnel and patient. $2 fast $0 (OCoLC)fst01014481 650 7 $a Patient-centered health care. $2 fast $0 (OCoLC)fst01894906 650 7 $a Physician and patient. $2 fast $0 (OCoLC)fst01062819 655 2 $a Case Reports. 700 1 $a Boissy, Adrienne, $e editor. 700 1 $a Gilligan, Timothy, $e editor. 941 $a 1 952 $l UQAX771 $d 20170422011337.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=0F0E968E272111E7BD4E6CA5DAD10320 994 $a C0 $b JIDInitiate Another SILO Locator Search