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02669aam a2200361 i 4500 001 62997A48440211EF98CC15ED37ECA4DB 003 SILO 005 20240717010108 008 221214s2024 nju b 001 0 eng 010 $a 2022059959 020 $a 1119382718 020 $a 9781119382713 035 $a (OCoLC)1373934094 040 $a DNLM/DLC $b eng $e rda $c DLC $d OCLCO $d BDX $d UKMGB $d OCLCF $d OCLCQ $d GUA $d OCLCO $d SILO 042 $a pcc 050 00 $a SF610.5 S54 2024 060 00 $a SF 610.5 100 1 $a Shaw, Jane R., $e author. 245 10 $a Developing communication skills for veterinary practice / $c Jane R. Shaw, Jason B. Coe. 264 1 $a Hoboken, NJ : $b Wiley-Blackwell ; $c [2024]. 300 $a xviii, 238 pages ; $c 26 cm 504 $a Includes bibliographical references and index. 505 0 $a Communication Styles -- Opening the Interaction -- Information Gathering -- Attending to Relationship -- Attending to Task -- Diagnostic and Treatment Planning -- Closing the Interaction -- Communication Coaching -- Transferring the Skills -- Now What. 520 $a "Developing Communication Skills for Veterinary Practice provides a thorough grounding in practical communication principles for client and team interactions, and helps veterinarians and staff take their communication skills to the next level through self-development and coaching colleagues. The book describes specific evidence-based techniques, gives examples of their use, and demonstrates how to use each skill in the clinical setting, with learning activities to put into practice. It covers every mode of communication, including face-to-face, virtual, telephone, and written communication. Organized by the tasks of the clinical appointment, each chapter showcases specific communication skills. The book introduces a communication toolbox of 20 key communication skills, which can be applied to any area of veterinary practice or veterinary career path. Developing Communication Skills for Veterinary Practice is an invaluable resource for veterinary professionals at any level seeking to develop their communication skills and improve clinical outcomes"-- $c Provided by publisher. 650 0 $a Veterinarians. 650 0 $a Medical personnel and patient. 650 0 $a Misinformation. 700 1 $a Coe, Jason B. $q (Jason Bradley), $e author. 776 08 $i Online version: $a Shaw, Jane R. $t Developing communication skills for veterinary practice $d Hoboken, NJ : Wiley-Blackwell 2023 $z 9781119382720 $w (DLC) 2022059960 941 $a 1 952 $l USUX851 $d 20240717025656.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=62997A48440211EF98CC15ED37ECA4DB 994 $a C0 $b IWAInitiate Another SILO Locator Search