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01645aam a2200385 i 4500 001 FACAE01C493111E49277FB87DAD10320 003 SILO 005 20141001010218 008 120308s2012 ilua b 001 0 eng 010 $a 2012007204 020 $a 1555707823 (alk. paper) 020 $a 9781555707828 (alk. paper) 035 $a (OCoLC)781432074 040 $a DLC $b eng $e rda $c DLC $d YDX $d TMI $d YDXCP $d OCLCO $d BWX $d VP@ $d CDX $d BTCTA $d IOZ $d SILO 042 $a pcc 050 00 $a Z711.45 $b B54 2012 082 00 $a 025.5/2 $2 23 100 1 $a Bielskas, Amanda, $d 1974-, $e author. 245 10 $a IM and SMS reference services for libraries / $c Amanda Bielskas and Kathleen M. Dreyer. 264 1 $a Chicago : $b ALA TechSource, an imprint of the American Library Association, $c 2012. 300 $a xii, 107 pages : $b illustrations ; $c 23 cm. 490 1 $a The tech set ; $v #19 504 $a Includes bibliographical references (pages 95-102) and index. 505 0 $a Introduction -- Types of solutions available -- Planning -- Social mechanics -- Implementation -- Marketing -- Best practices -- Metrics -- Developing trends. 650 0 $a Electronic reference services (Libraries) 650 0 $a Mobile communication systems $x Library applications. 650 0 $a Instant messaging. 650 0 $a Text messages (Cell phone systems) 700 1 $a Dreyer, Kathleen M., $d 1972-, $e author. 710 2 $a Library and Information Technology Association (U.S.) 830 0 $a Tech set ; $v #19. 941 $a 1 952 $l IAOX771 $d 20240710102915.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=FACAE01C493111E49277FB87DAD10320 994 $a C0 $b IOZInitiate Another SILO Locator Search