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01933aam a2200349 i 4500 001 98F19A1CE9E711E69A6025A3DAD10320 003 SILO 005 20170203020341 008 160809s2017 cau b 001 0 eng 010 $a 2016030068 020 $a 144084481X 020 $a 9781440844812 035 $a (OCoLC)938392501 040 $a DLC $b eng $e rda $c DLC $d YDXCP $d BDX $d BTCTA $d OCLCF $d YDX $d OCLCO $d SILO 042 $a pcc 043 $a n-us--- 050 00 $a Z711 G64 2017 100 1 $a Goldsmith, Francisca, $e author. 245 10 $a Crash course in contemporary reference / $c Francisca Goldsmith. 264 1 $a Santa Barbara, California : $b Libraries Unlimited, an imprint of ABC-CLIO, LLC, $c [2017] 300 $a xii, 183 pages ; $c 28 cm. 490 1 $a Crash course 504 $a Includes bibliographical references and index. 505 0 $a An overview of professional library reference service -- Communication and reference work -- Professional ethics of reference service -- Building and maintaining a reference collection -- Organizing print and electronic sources -- Library catalogs and bibliographies -- Understanding the role of serials in knowledge publishing -- Background information and definitions : encyclopedias and dictionaries -- Finding facts fast : ready reference -- Using the Web to guide your community to authoritative information -- Reference service delivery models -- Networking and professional development. 650 0 $a Reference services (Libraries) 650 0 $a Reference services (Libraries) $z United States. 776 08 $i Online version: $a Goldsmith, Francisca, author. $t Crash course in contemporary reference $d Santa Barbara, CA : Libraries Unlimited, [2017] $z 9781440844829 830 0 $a Crash course series (Westport, Conn.) 941 $a 1 952 $l USUX851 $d 20170304032424.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=98F19A1CE9E711E69A6025A3DAD10320 994 $a C0 $b IWAInitiate Another SILO Locator Search