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01709aam a22004094i 4500 001 F528567CFA5E11E6A85978D8DAD10320 003 SILO 005 20240614012153 008 160509t20172017mau b 001 0 eng d 010 $a 2016021634 020 $a 0807062634 (hardcover : alk. paper) 020 $a 9780807062630 (hardcover : alk. paper) 040 $a DNLM/DLC $b eng $e rda $c DLC $d SKYRV $d SILO 042 $a pcc 050 00 $a R727.3 060 10 $a W 62 082 00 $a 610.69/6 $2 23 100 1 $a Ofri, Danielle, $e author. 245 10 $a What patients say, what doctors hear / $c Danielle Ofri. 264 1 $a Boston, Massachusetts : $b Beacon Press, $c [2017]\ 300 $a 242 pages ; $c 23 cm 504 $a Includes bibliographical references and index. 505 0 $a Communication and its discontents -- From both sides now -- It takes two -- Now hear this -- With all good intentions -- What works -- Chief listening officer -- Listen to me -- Just the facts, ma'am -- Do no harm -- What lies beneath -- The language of medicine -- Rushing to judgment -- Can it be taught? -- A fragile truce shatters -- Can we talk?. 650 12 $a Physician-Patient Relations. 650 22 $a Communication. 650 0 $a Physician and patient. 941 $a 9 952 $l I6OX771 $d 20220719011239.0 952 $l GEPG771 $d 20210722053920.0 952 $l BAPH771 $d 20200617010120.0 952 $l LAPH975 $d 20200529011827.0 952 $l YTPG232 $d 20190226012208.0 952 $l BOPG851 $d 20181006103612.0 952 $l MXPG943 $d 20180720045524.0 952 $l YKPE532 $d 20170323011659.0 952 $l UQAX771 $d 20170302014822.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=F528567CFA5E11E6A85978D8DAD10320Initiate Another SILO Locator Search