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02835aam a22003738i 4500 001 87E6F77C72D911EDA0B05B7C49ECA4DB 003 SILO 005 20221203010154 008 220106s2022 ilu b 001 0 eng 010 $a 2022000535 020 $a 0226821374 020 $a 9780226821375 020 $a 0226821358 020 $a 9780226821351 035 $a (OCoLC)1293450886 040 $a ICU/DLC $b eng $e rda $c DLC $d OCLCO $d YDX $d OCLCF $d BDX $d OCLCO $d UKMGB $d OQX $d TOH $d SILO 042 $a pcc 050 00 $a HD49 $b .C643 2022 082 00 $a 658.4/056 $2 23/eng/20220119 100 1 $a Cole, Thomas A. $c (Lawyer), $e author. 245 10 $a Collaborative crisis management : $b prepare, execute, recover, repeat / $c Thomas A. Cole and Paul Verbinnen. 264 1 $a Chicago : $b University of Chicago Press, $c 2022. 300 $a 194 pages : $b illustrations ; $c 23 cm 504 $a Includes bibliographical references and index. 520 $a "All organizations are under threat from risks both internal and external that can result in serious crises. Managing risk and crisis in a complex, information (and misinformation) rich, and interdependent world is the key task leaders face. In this book Tom Cole, a noted corporate attorney, collaborates with Paul Verbinnen, an expert on communications in crises, to show how leadership should manage risk, and prepare for and handle crises. The steps, plans, and cautions they offer demonstrate that organizations can deal strategically with crisis, survive, and prosper. The authors cover internal and external crises ranging from defective products to cyberattacks and the COVID pandemic. The authors outline a series of steps an organization should take, beginning with an analysis of likely risks and potential crises, with an emphasis on preparation and planning before a crisis happens. After a crisis is over, they stress the importance of reviewing how the crisis was handled to derive lessons for the future. They draw together the legal, organizational, and communications challenges posed by a crisis, showing how they relate to each other in developing strategy. They creatively use examples from recent crises, critiquing how organizations have handled different aspects of crises. This is a book for managers of both for-profit and not-for-profit organizations, their board members, those involved in aspects of crisis management, students, and journalists"-- $c Provided by publisher. 650 0 $a Crisis management. 650 6 $a Gestion de crise. 650 7 $a BUSINESS & ECONOMICS / Economics / General. $2 bisacsh 650 7 $a Crisis management. $2 fast $0 (OCoLC)fst00883617 700 1 $a Verbinnen, Paul, $e author. 941 $a 1 952 $l UNUX074 $d 20221203065745.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=87E6F77C72D911EDA0B05B7C49ECA4DB 994 $a Z0 $b NIUInitiate Another SILO Locator Search