53 records matched your query       

01908aam a2200385 i 4500
001 7727AB0478C911EB9BAD6BC04EECA4DB
003 SILO
005 20210227010010
007 n
008 200723s2021||||||||||||||||||||||||eng|u
010    $a 2020030360
020    $a 0838948359
020    $a 9780838948354
035    $a (OCoLC)1178867801
040    $d TxAuBib $e rda $d SILO
100 1  $a Bignoli, Callan.
245 1  $a Responding to rapid change in libraries $h [Prof. Collection] : $b a user experience approach / Callan Bignoli and Lauren Stara.
264  1 $a Chicago :  $b ALA Editions,  $c 2021.
300    $a 124 pages ; $c 23 cm.
504    $a Includes bibliographical references and index.
505    $a Part I: Passion -- Customer Service Expectations in the 21st Century -- Users at the Center of Everything -- Part II: Patience -- Leading the Way in the Face of Change -- Library Technology -- Physical Spaces -- Part III: Fortitude -- Project Management and Problem Solving -- Horizon Scanning for Threats -- Epilogue: It's Never Perfect and It's Never Done.
520    $a "Libraries can stay ahead of rapid technological change and increasing service expectations with the strategies, tools, and holistic understanding presented in this book"-- $c Provided by publisher.
541    $d 20201210.
650    $a Public services (Libraries) $z United States.
650    $a Public libraries $z United States $x Administration.
650    $a Public libraries $x Administration.
650  1 $a Libraries $x Customer services $z United States.
650  1 $a Libraries $x Information technology.
650  7 $a Organizational change $z United States.
650  1 $a Librarians $z United States $x Attitudes.
700    $a Stara, Lauren.
941    $a 2
952    $l SFPH074 $d 20240716042116.0
952    $l HPPD845 $d 20210227010557.0
956    $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=7727AB0478C911EB9BAD6BC04EECA4DB