Downloadable audio file. Duration: 11:11:17. Title from: Title details screen. Unabridged. Read by Susan Scott.
Summary:
From the author of the acclaimed book Fierce Conversations comes the antidote to some of the most wrongheaded practices of business today. "Provide anonymous feedback" ; "Hire smart people" ; "Hold people accountable." These are all sound, business practices, right? Not so fast, says leadership visionary and bestselling author Susan Scott.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.