The Locator -- [(author = "Anderson Dave")]

56 records matched your query       

Record 12 | Previous Record | MARC Display | Next Record | Search Results
Author:
Anderson, Dave, 1961-
Title:
How to deal with difficult customers : 10 simple strategies for selling to the stubborn, obnoxious, and belligerent / Dave Anderson.
Publisher:
Wiley,
Copyright Date:
c2007
Description:
xxvi, 159 p. ; 23 cm.
Subject:
Selling.
Notes:
Includes bibliographical references (p. 159).
Contents:
Understand the ten truths about SOBs! -- Toughen up, sharpen up, grow up & go up! -- Don't just be better, be different! -- Take the fight out of the sales process! -- How to face and finesse the SOB "quadruple threat"! -- Shovel the piles while they're small! -- Create a cult! -- Create urgency to buy today! -- Learn to read an SOB's mind -- Be prepared to walk away!.
ISBN:
9780470045473 (cloth)
0470045477 (cloth)
OCLC:
(OCoLC)68786661
LCCN:
2006014057
Locations:
USUX851 -- Iowa State University - Parks Library (Ames)
UNUX074 -- University of Northern Iowa - Rod Library (Cedar Falls)

Initiate Another SILO Locator Search

This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.