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Title:

Reference and information services : an introduction / general editors, Richard E. Bopp, Linda C. Smith.

Edition:

3rd ed.

Publisher:

Libraries Unlimited,

Copyright Date:

2001

Description:

xxiv, 617 p. : ill., maps ; 26 cm.

Subject:

Reference services (Libraries)
Information services.

Other Authors:

Bopp, Richard E.
Smith, Linda C.

Notes:

Includes bibliographical references and indexes.

Contents:

History and varieties of reference services -- Ethical aspects of reference service -- Reference interview -- Bibliographic control, organization of information, and search strategies -- Electronic resources for reference -- Understanding electronic information systems for reference -- Access-related reference services -- Instruction -- Reference service improvement: Staff orientation, training, and continuing education -- Evaluation of reference services -- Organizing, delivering, and managing reference services -- Reference services for specific populations -- Selection and evaluation of reference sources -- Directories -- Almanacs, yearbooks, and handbooks -- Biographical sources -- Dictionaries -- Encyclopedias -- Geographical sources -- Bibliographic sources -- Indexes and abstracts -- Government documents and statistics sources.

Series:

Library and information science text series

ISBN:

9781563086212 (cloth)
1563086212 (cloth)
9781563086243 (pbk.)
1563086247 (pbk.)

OCLC:

(OCoLC)45678145

LCCN:

2001267851

Locations:

USUX851 -- Iowa State University - Parks Library (Ames)

UNUX074 -- University of Northern Iowa - Rod Library (Cedar Falls)

V3AX572 -- Kaplan University Library - Cedar Rapids (Cedar Rapids)

ULAX314 -- Loras College Library (Dubuque)

ETPD745 -- Emmetsburg Public Library (Emmetsburg)

OVUX522 -- University of Iowa Libraries (Iowa City)

GEPG771 -- West Des Moines Public Library (West Des Moines)