Becoming someone people want to say yes to -- Searching for temul -- Influence doesn't work the way you think -- The path of least resistance -- The no that saved the world -- Just ask -- The curious qualities of charisma -- Moments of truth -- The life-changing magic of a simple frame -- What business are you in? -- Inner two-year-olds -- Deep listening -- Creative negotiations -- Negotiating white female -- Defense against the dark arts -- Angels and demons -- Dreaming bigger and better -- You, me, we -- Let's be friends -- Index of tools and techniques -- Discussion questions -- Love notes.
Summary:
Based on the most popular course at Yale School of Management, Mastering Influence and Persuasion, this transformative book draws on groundbreaking research in behavioral economics, neuroscience, and psychology to explain how to effect change that's meaningful, durable, and contagious. Influence doesn’t work the way you think because you don’t think the way you think. Move past common misconceptions - like the idea that asking for more will make people dislike you - and learn why your go-to negotiation strategies are probably making you less influential. Discover the one thing that influences behavior more than anything else. Learn to negotiate more comfortably and creatively, sway people who hate being told what to do, cultivate more charisma, and spot liars and manipulators before it’s too late. Influence Is Your Superpower will teach you how to transform your life, your organization, and perhaps even the course of history. It's an ethical approach to influence that will make life better for everyone, starting with you.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.