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Author:
Treadgold, A. D. (Alan David), 1963- author.
Title:
Navigating the new retail landscape : a guide for business leaders / Alan Treadgold and Jonathan Reynolds.
Edition:
Second edition.
Publisher:
Oxford University Press,
Copyright Date:
2021
Description:
xii, 341 pages : illustrations, maps ; 24 cm
Subject:
Retail trade--History--21st century.
Retail trade.
2000-2099
History.
Other Authors:
Reynolds, Jonathan, 1958- author.
Notes:
Previous edition: 2016. Includes bibliographical references and index.
Contents:
10. The new needs of retail enterprise leaders. 1. The new landscape for customer engagement -- 2. The transformational role of technology -- 3. The changing physical landscape of retailing -- 4. The emergence of new business models -- 5. The changing retail cost model -- 6. Bringing order to the new world order -- Part 2. Guidance for Business Leaders -- 7. Delivering customer centric experiences -- 8. Reimagining the retail store -- 9. The new needs of the retail enterprise -- 10. The new needs of retail enterprise leaders.
ISBN:
0198868766
9780198868767
OCLC:
(OCoLC)1230897471
LCCN:
2020937530
Locations:
UNUX074 -- University of Northern Iowa - Rod Library (Cedar Falls)

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