Speaking different languages -- Having different KPIs -- Not embracing everyone's goals -- Presenting without contextualizing -- Being in the room but not present -- Not having a consistent design language -- Throwing deliverables over the fence -- Living in the deliverables -- Assuming others don't get design -- Insisting on perfection -- Responding to tone, not content -- Defending too hard -- Not defending hard enough -- Identifying and fixing your own anti-patterns -- Relaxation techniques at work -- Group design techniques.
Summary:
This book identifies the 13 main challenges designers face when they talk about their work and provides communication strategies so that a better design, not a louder argument, is what makes it into the world. Communicating the UX vision helps you identify the skills and behavioral patterns to present your work in more persuasive ways, and respond more constructively to feedback from coworkers and stakeholders.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.