The key priorities of corporate clients require innovation -- New expectations call for a move from what we do to how we do it -- Client-centricity : a move from services to experiences and from traditional to adaptive leadership -- The new value equation in professional services : honing the mindset and skill set of an innovator -- First things first : the art of collaboration and change starts with you -- The three rules of engagement : transforming leadership style and enhancing collaboration -- S.A.F.E.T.Y. : a recipe for culture creation -- There's nothing soft about culture creation : sometimes to be for the birds you need to be a big bird -- Progress needs procedure : to lead, you must manage -- Managing without a marketing plan and a method is madness -- Overview of the 3-4-5 method and why it works.
Summary:
"This book provides practical recommendations to enhance leadership style and develop the right climate and team structure and processes so that a culture of creativity, collaboration, and innovation can thrive. It also unpacks why collaboration and innovation efforts in professional services so often do not succeed"-- Provided by publisher.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.