The idea of fierce -- Master the courage to interrogate reality -- Come out from behind yourself into the conversation and make it real -- Be here, prepared to be nowhere else -- Tackle your toughest challenge today -- Obey your instincts -- Take responsibility for your emotional wake -- Let silence do the heavy lifting -- Embracing the principles.
Summary:
The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to: Overcome barriers to meaningful communication; Expand and enrich conversations with colleagues, friends, and family; Increase clarity and improve understanding; Handle strong emotions-on both sides of the table.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.