Includes index. Revised edition of: Emily Post's The etiquette advantage in business : personal skills for professional success / Peggy Post and Peter Post, 2nd ed.
Contents:
Part I. The keys to success : Etiquette and ethics ; Dress and grooming -- Part II. The job applicant : The job search ; Traditional resumes and application letters ; The job interview -- Part III. At the workplace : You and your coworkers ; You and your work space ; Bosses are people, too ; The smart manager ; Gender and generations in the workplace ; Good introductions ; Hosting, attending, and speaking at the perfect meeting ; Telecommuting and the home office ; Business is built on relationships -- Part IV. Rising to the occasion : Business gifts ; Table manners basics ; Decoding the table setting ; Hosting or participating at the business meal ; Business events ; Socializing outside of work ; Business entertaining at home -- Part V. Communication : The good conversationalist ; On the telephone ; The smartphone ; The good writer ; Digital communications ; Social networking. -- Part VI. On the road : The thoughtful traveler ; Conventions, trade shows, and other off-site events ; Doing business in another country.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.